Why can't I get Subtitles on Amazon Prime Video?

You may need to select the language that you wish to have Subtitles or captions are displayed in before playback. On the title's Overview screen, press up then right in order to select Subtitles. If captions are available, they'll have the Closed Caption or Subtitles icon.
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Why is Amazon Prime not showing subtitles?

#Restart the Prime Video App or Your Device

If adjusting the subtitle settings and configuration does not solve the problem, you may need to restart the Prime Video app or your device. Sometimes, the app or the device may have a cache or a glitch that prevents the subtitles from working correctly.
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Why are subtitles not working on Amazon Prime on Samsung TV?

Check Subtitle Settings and Configuration. It may seem obvious, but your Prime Video app's settings menu is the first place you should go to try and fix a subtitle issue. Turning the subtitles off and then on may recalibrate the subtitle display and get it to display properly.
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How to sync subtitles on Amazon Prime?

On the Episodes tab, under Captions, click Browse to select your captions data file. You can add files from your computer or a linked Amazon S3 account. To synchronize the captions file with the video timecode, select the Frame rate and time code method in the lists. Click Save.
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Why are my subtitles not syncing?

A common cause for out-of-sync subtitles is incorrect frame rate. If the video playback rate and the subtitle frame rate don't match, you will experience a subtitle delay. To fix this, you can use a function like 'time shift' available in most subtitle editors.
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How To Turn On Subtitles On Prime Video

What is the subtitles icon on Amazon Prime?

Select the "CC" icon from the playback menu using your remote. If you don't see the CC icon, then subtitles might not be available for this title.
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Why are my TV subtitles not working?

Reception problems can cause Closed Captions to be jumbled, letters or lines may be missing, and Closed Captions can appear at different heights. If there is an issue, try restoring the FACTORY DEFAULT settings and rescanning/retuning your TV or set top box. You may need to refer to your TV user manual.
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Why can't I get subtitles on my Samsung smart TV?

1 Solution

Home > Menu > Settings > All Settings > General & Privacy > Accessibility > Subtitle Settings > Subtitle > On. For connected external devices, or when viewing programmes via a streaming app, please check the settings of the device or application, as the subtitles will need to be set up independently.
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How do I turn on subtitles on TV?

For Cable TV
  1. Using your remote control, go to Menu.
  2. Navigate using the arrow buttons and choose Settings & Support.
  3. Choose Select or OK.
  4. Go to Accessibility.
  5. Use the arrow buttons to navigate, and choose Closed Captioning.
  6. Navigate using the arrow buttons and highlight Save.
  7. Press Select or OK, and you're done.
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What is the subtitle shortcut on Amazon Prime?

M to toggle mute. C to toggle subtitles/captions on and off, and to switch between available subtitle/caption languages.
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How to download subtitles from Amazon Prime?

If you are thinking about how to get subtitles on Amazon Prime by using your computer or Mac, here's what you need to do.
  1. Step 1: Open Amazon Prime Video and play your content: ...
  2. Step 2: Select Speech Bubble: ...
  3. Step 3: Select language and turn on subtitles: ...
  4. Step 4: Select the size and color of the subtitle font:
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How to get closed captions on Amazon Prime with Roku?

During playback of a title that supports Subtitles or captions, select the Subtitles or CC option from the playback menu. You may need to press the enter button on your remote control or similar on a games controller to access this menu. On Roku devices, this can be accessed using the star button.
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How do I restart the Prime Video app?

If the Prime Video app doesn't respond, you can force it to close and try again.
  1. Open your Android device's Settings app.
  2. Locate and select the Prime Video app.
  3. Select Force Stop.
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Why doesn't my subtitle work?

Quick answer: First, make sure the files' name for the video and the subtitles is exactly the same or it won't work. Open VLC > Media > convert > add your video > check 'Use a subtitle file' and choose the subtitle file you want to overlay > click 'Convert'
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Does Samsung Smart TV support subtitles?

If you are using a Smart Remote control to turn on captions, press the Home button and navigate to Menu > Settings > All Settings > General & Privacy > Accessibility. Then, select Accessibility > Caption Settings. Select Caption and enable the setting.
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Why does closed captioning not work with HDMI?

A: You're absolutely right, HDMI cables can't pass on closed-captioning to a TV (the signal is in an older format incompatible with HDMI). And you're also right about HDMI being the best connection for HDTV, because it carries both the video and audio signals digitally.
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How do I permanently add subtitles to a movie on my TV?

The seven ways to embed subtitles are:
  1. Add Subtitles With The Vlc Media Stream Feature.
  2. Use Imovie To Overlay Subtitles.
  3. Use Videopad To Overlay Subtitles.
  4. Leverage Veed.Io For Subtitling And Transcription.
  5. Add Subtitles With Adobe Premiere.
  6. Use Subtitle Bee To Overlay Subtitles.
  7. Make Use Of Contentfries For Subtitles.
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Why do Subtitles not work on Amazon Prime?

You may need to select the language that you wish to have Subtitles or captions are displayed in before playback. On the title's Overview screen, press up then right in order to select Subtitles. If captions are available, they'll have the Closed Caption or Subtitles icon.
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How do I reset Subtitles on Amazon Prime?

On the website, select the Speech Bubble icon and select the language you want. In the app, press the options button on your controller or remote and go to Subtitles to enable subtitles on Amazon Prime or turn off Prime Video subtitles.
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