What 3 words can Disney staff not say?

The three words that Disney employees are trained not to say are “I don't know.” “If a guest asks you a question, you always have to have an answer, no exceptions,” an anonymous former Cast Member shared online. “If you don't know it, find out, but don't say you don't know.
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Can Disney employees say I don't know?

Cast Members Aren't Allowed to Say “I Don't Know”

If a cast member is asked a question, they must ALWAYS have an answer. Responding with “I don't know” is absolutely unacceptable. They must give an answer to any question, even if they are unsure or if it's silly.
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What is the Disney cast member code of conduct?

It is the responsibility of all Cast Members and employees who come in contact with our guests and customers to be courteous, to be knowledgeable about our products and services, and to help our guests and customers enjoy the highest quality experience we can provide.
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What is the Disney motto for employees?

Disney Motto: Treat Employees Like Customers.
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Why do Disney employees point with two fingers?

The real reason the cast members always use two fingers is that in some cultures — particularly in Asian cultures, where pointing tends to be associated with blame — it is considered extremely rude to point with your index finger.
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Weirdest Rules Disney Cast Members Must Follow #shorts #disneyworld

What is the Disney pointing rule?

According to INSIDER's Micaela Garber, an Orlando native who spent a summer working at Disney World, cast members must always point with two fingers or their entire hand — a gesture known as "The Disney Point." In some cultures, Garber explained, pointing with one finger is considered rude.
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What does it mean when a Disney employee earns their ears?

Once housekeepers “earn their ears” and complete their training period, they are officially welcomed into their new role with a Housekeeping Graduation Ceremony! Unique to Disney, these ceremonies commemorate cast members' end-of-training milestone with a big celebration.
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What is the Disney farewell quote?

Walt Disney Quote: Good bye may seem forever. Farewell is like the end, but in my heart is the memory and there you will always be.
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What are the five keys of Disney employees?

The Five Keys—Safety, Courtesy, Inclusion, Show and Efficiency—serve as the basis on which all Cast Members make decisions to provide the greatest hospitality to Guests.
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How do you thank a Disney employee?

Call or email. You can always send an email or place a call to Disney World guest communications. Again, the more information or details you can provide (including Cast Member name, time, and location) the better.
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What is a code 70 at Disney?

This is a very scary experience for both the child and the adults they're with, but it's something that Cast Members are well-trained on and know how to handle. The code that Cast Members use to inform other Cast Members in the park that there is a missing child is Signal 70.
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What is the Disney Code V?

Karen, a current employee – known as a cast member for Disney World in Florida, told Fox News Digital that there are code names for bodily fluid occurrences at the park. "So we have codes that we use. A code U is urine, and code H is for poop, and then a code V is for vomit," she said.
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What is code 25 at Disney?

Another numeric signal that Disney Cast Members tend to use between one another is Signal 25. It's not a signal you ever want to be present for because it has the potential to be especially dangerous. In short, it is the signal used to alert other Cast Members about smoke or even fire.
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What is the no sad kids rule at Disney?

So if you do not know, there is a “no sad child” rule at Disneyland. I discovered this in the book “The Last Lecture” by Randy Pausch. In it he talks about the rule when working for Disney. This states that cast members go above and beyond for kids to have a great time and no child will be sad at the parks.
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Can Disney employees say ladies and gentlemen?

"So we no longer say, 'Ladies and gentlemen, boys and girls. ' We've provided training for all of our cast members in relationship to that. So now they know it's, 'Hello everyone,' or, 'Hello, friends.
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Will Disney rehire you if you quit?

Everyone that leaves the company is given a rehire status that is then checked in the event you apply for a position in the future.
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What are the 4 C's of Disney?

They are curiosity, confidence, courage, and constancy, and the greatest of all is confidence.
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What are the 7 Disney values?

According to Disney Careers, their company values are optimism, innovation, decency, quality, community, and storytelling.
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What are the 4 guest expectations of Disney?

To support this decision-making process, adventure guides are trained on Disney's Four Keys Basics, in priority order: Safety, Courtesy, Show and Efficiency.
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What is the most famous Disney line?

Iconic Disney movie quotes

“Supercalifragilisticexpialidocious.” —Mary Poppins, Mary Poppins. Over time, this has become one of the most famous movie quotes of all time.
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What is a famous Disney saying?

Walt Disney Quotes

“The way to get started is to quit talking and begin doing.” "All our dreams can come true, if we have the courage to pursue them." "If you can visualize it, if you can dream it, there's some way to do it."
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What was Walt Disney's favorite saying?

"If you can dream it, you can do it." Walt Disney, the namesake of Walt Disney World and creator of Mickey Mouse, was always sharing motivation and inspiration through his words.
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Can Disney employees have nose rings?

You would have to take it out. Disney does not allow facial piercings or more than one earring in each ear.
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Do Disney employees get free stuff?

Theme Park Experiences

Complimentary theme park admission for full-time and part-time positions after two weeks of employment.
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What do Disney employees get for free?

Keep reading to find out 10 perks that Disney Cast Members get!
  • Free Theme Park Entry is Top Cast Member Perk.
  • Tuition Support For a Wide Range of Universities is a Cast Member Benefit.
  • Exclusive Giveaways.
  • Theme Park Passes for Family and Friends.
  • Discounts at Restaurants is Favorite Disney Cast Member Perk.
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